Nookward Compliance / Practical guide

Staff training, with records that are useful.

A clear starting point for UK employers with 5–50 staff. Match training to each person’s work and risks, then keep a simple record of what was covered and what needs follow-up.

02

Make training part of the way work changes.

A short role-and-risk review can show who needs what. Involve the people doing the work: they often know where instructions are unclear or where a task differs from the written procedure.

  1. Map roles to tasks and hazards. Start with the risk assessment, equipment, substances, emergency arrangements and responsibilities each person has.
  2. Choose a suitable format. Use a briefing, demonstration, supervised practice or a formal course to fit the risk and skill involved. Use a competent trainer for the subject.
  3. Check that it landed. Ask questions, invite a worker to explain a procedure or observe them doing the task safely. Adapt how information is delivered when language, literacy or experience affects understanding.
  4. Revisit it when something changes. Review training after new equipment, a changed process or role, new risks, an incident, or a sign that a worker needs more support.

Set refresher dates where a rule, certificate, risk or the work itself calls for one. Regulation 13 calls for periodic repetition where appropriate; it does not give one annual timetable for every role.

Good-practice guidance: HSE: Health and safety training, a brief guide · HSENI: Training, including record-keeping advice

03

Keep a short record people can act on.

A spreadsheet or staff file can work for a small team. Record enough to show what happened, identify gaps and plan follow-up. HSENI says in its Northern Ireland guidance that sign-off and training records are good practice, and recommends noting the content and duration. The general Great Britain training duty does not prescribe one log format; specific rules can add their own evidence requirements.

  • Who and whatWorker, role, topic and the task, risk or requirement the training addresses.
  • When and howDate, duration, delivery method, trainer or provider, and material or version used.
  • What was checkedCompletion evidence plus any quiz, demonstration or supervisor observation that matters for the task. Note follow-up needs or a refresher trigger where relevant.

Attendance, a tick-box or a certificate can show that training took place. For a safety-critical task, also check that the person can apply it safely.

Official sources: HSENI: Should I keep training records? · HSE: Health and safety training, including checking that it worked

04

Separate general training logs from specific legal records.

Right-to-work checks are one clear example of a separate record duty. Employers in scope must complete the prescribed check before the person starts work, record when it was made and securely keep the check evidence for the working relationship and two years after it ends. That retention period applies to the check evidence; it is not a general retention period for every training record.

Home Office guidance says employers may give staff training and guidance on carrying out right-to-work checks. If you delegate checks, good practice is to record who has been shown the current process and where they can find the official instructions. Check the current guidance for the check route and any follow-up that applies.

Official sources: GOV.UK: Check a job applicant’s right to work · Home Office: Code of practice, including training guidance

05

Treat a training log as staff personal information.

A record linked to a worker is personal information. Decide why you need each field, identify an appropriate lawful basis, explain the use in your privacy information, restrict access to people who need it, and keep entries accurate. Set a retention period you can justify and securely delete or anonymise the record when it is no longer needed, subject to any specific legal or sector rule.

The ICO says data protection law does not set one fixed retention period for workers’ personal information; the period depends on the purpose and any other requirements. Do not keep a training file indefinitely just because it is easy to store.

Official source: ICO: Collecting and keeping employment records